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Gennexio and its global affiliates (hereinafter referred to as "Gennexio", "we", and "our") understand the importance of privacy to you and are committed to respecting your privacy and ensuring the security of your personal data. Please read and understand this Privacy Policy (hereinafter referred to as "this Policy") before submitting any personal data to Gennexio. This Policy applies to all Gennexio websites and products and services developed or co-developed by Gennexio, including but not limited to those displaying this Policy or linking to it.
This Policy describes how Gennexio collects, uses, and processes your personal data. However, this Policy may not address all possible data processing scenarios. Information regarding the collection of specific data in connection with particular products or services may be continuously or periodically supplemented in this Policy or provided in a separate notice at the time of collection.
"You" refers to any natural person or legal entity that uses Gennexio products and services (including all members within an enterprise who use Gennexio product systems), not limited solely to purchasing, downloading, or integrating services management personnel.
Please note that when using Gennexio products or services, you may be required to provide your personal data in the scenarios and manner described in this Policy. In certain circumstances, you may choose not to provide Gennexio with personal data; however, if you choose not to provide it, Gennexio may not be able to provide you with related products or services, nor respond to or resolve any issues you encounter.
Please read this Privacy Policy carefully and thoroughly. Your agreement/consent to the descriptions in this Policy and authorization for Gennexio to collect, use, and process your data as described herein will be demonstrated by your continued use of Gennexio products and services. Please note that the authorized entities include Gennexio and all its affiliated companies worldwide, as well as their global affiliated platform products.
The purpose of this Policy is to help you understand the following:
How We Collect and Use Your Personal Data
How We Use Cookies and Similar Technologies
How We Disclose Your Personal Data
How to Access or Modify Your Personal Data
How We Protect Your Personal Data
How We Handle Children's Personal Data
Third-Party Providers and Their Services
How Your Personal Data is Transferred Globally
How This Policy is Updated
How to Contact Gennexio
Personal data refers to information that, when used alone or in combination with other information, can identify an individual. Such data may be directly submitted by you when using our websites, products, or services, and when interacting with us.
(1) Product Registration When you start using Gennexio products, the information provided during registration will be used to create your user account.
(2) Product Usage Gennexio may use information collected during product usage to: periodically verify your right to use the product; send you notifications about new products/feature upgrades; and allow you to receive internal product messages.
(3) Internal Analysis Our collection and use of such data are intended to provide you with services and ensure the normal operation of services and the security of your account.
(4) Issue Resolution To help resolve issues that arise during your use of Gennexio products, we may require authorization to obtain log files, engineering files, error screenshots, and other relevant information.
We may use your personal data for the following purposes: (a) Creating accounts and providing services (b) Fulfilling your transaction or service requests (c) Sending important notices and updates (d) Improving our products and services (e) Complying with legal obligations
We use Cookies to improve user experience and website functionality. Cookies help us remember your preferences and settings.
We may also use web beacons and pixel tags to help us understand how users interact with our services.
We may share your personal data with authorized partners who provide services on our behalf, and with our affiliates when necessary.
You may access, correct, or delete your personal data by contacting us through our official website. We will respond to your request in accordance with applicable laws.
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children without parental consent.
Our website may contain links to third-party websites and services. This Policy does not apply to such third-party services.
As a global company, your personal data may be transferred to and processed in countries other than your country of residence.
We may update this Policy from time to time. The updated version will be posted on our website with the effective date.
If you have any questions about this Policy, please contact us through our email:sales@gennexio.com